Marriott

Elevating Every Stay Through Intelligent Personalization

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In collaboration with Movable Ink, United Airlines taps into valuable customer data to create hyper-personalized moments in each email. By crafting marketing experiences that truly resonate with their customers, the airline sees significant increases in engagement while saving their team hours of production time.

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By adopting automation and real-time, data-driven personalization, the Royal Caribbean team streamlined their processes, cutting manual work by an impressive 70%.

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"I think it's important to leverage whatever data you can. Especially as a relatively new business and as a small team, even just having that one extra touchpoint can make all of the difference in your communications."

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Southwest streamlined marketing process and production allow them to scale these efforts, ensuring that every traveler receives VIP treatment. With personalization at this level, Southwest isn’t just building loyalty—they're soaring above the competition.

Inspire Loyalty Members with Personalized Pre-Trip Experiences

Bring your loyalty program to life with an Animated Loyalty Banner that showcases each member’s real-time points balance.

Combine this with image personalization that dynamically pulls in the customer’s name on the hero image for a truly individualized touch.

Finally, capture customer preference data on featured destinations while surfacing real-time recommendations and pricing, driving both enhanced relevance and retargeting opportunities.

Turn Booking Confirmations into Upsell Opportunities

Turn confirmation emails into revenue-driving touchpoints. Personalize the hero image based on the guest’s destination and highlight relevant dining and on-property experiences with real-time reservation availability. An animated progress bar surfaces the guest’s loyalty points balance, encouraging redemption and deeper engagement before arrival.