Strategising Customer Retention: Plugging Retail’s Leaky Bucket

Want to take your shoppers from flakey to faithful? This session unravels new, clever tactics for balancing, acquiring, and retaining customers in a world of ever-evolving loyalties. Movable Ink's Julio Lopez highlights tools for enhancing customer value and delivering personalised experiences that reduce churn and showcase your brand's unique, unparalleled value.