Data and Technology

The Performance Collective: What We Learned from Hibbett

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November 4, 2025

HIGHLIGHTS

• Movable Ink, Zeta Global, and Hibbett teamed up for Magenta Friday to talk about how personalization drives real results.
• Personalization = performance. The right data and creative mix lifted Hibbett’s conversions and revenue by 40%.
• AI is making life easier. Movable Ink’s Da Vinci helps teams send smarter, faster, and with less manual work.
• The big takeaway: When data meets intention, every message becomes more relevant—and more profitable.

Marketers have heard “personalization drives results” a thousand times. But our most recent Magenta Friday showed what that actually looks like in practice.

Movable Ink, Zeta Global, and Hibbett came together last week to talk about how data, AI, and a little bit of discipline can turn good campaigns into great ones—and give teams their time (and sanity) back in the process.

Here’s what stood out.

Personalization Is the Point

TJ Prebil, Director of Product Marketing at Movable Ink, kicked things off with a reminder every marketer knows deep down: growth hinges on three things—finding new customers, increasing average spend, and keeping loyal ones engaged.

And personalization sits squarely at the center.

When 96% of shoppers say they’re more likely to buy from a brand that personalizes their experience, it’s not optional—it’s essential.

How Zeta Makes Data Work Harder

Zeta’s Mike Martin, VP of Presales Solutions Consulting, showed how the Zeta Marketing Platform brings first-party data and trillions of behavioral signals together to give brands a complete, real-time view of every customer.

It’s how marketers finally get past “who clicked what” and into “why they did it.”

For Hibbett, that level of insight means understanding not just that “Heather” likes sneakers—but what styles she shops for, when she’s most likely to buy, and how to reach her in the right moment.

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Da Vinci: Personalization That Performs

Then came Movable Ink’s Da Vinci, the AI that takes the guesswork out of personalization at scale.

Instead of manually building segments or scheduling endless sends, Da Vinci uses real-time data to decide what message, image, and moment will make each customer click.

Marketers set the rules—AI handles the rest. It’s personalization that’s actually practical.

Hibbett’s 40% Revenue Lift

Kayla Brown (Director, Customer Lifecycle) and Paige Faris (Senior Analyst, Retention Marketing) from Hibbett shared how they turned an overloaded calendar into a customer-centric strategy that drives measurable results.

After 90 days with Da Vinci, Hibbett saw:

  • 40% lift in conversion and revenue

  • 30% increase in engagement

  • 7 hours a week saved on manual work

Even better, the team gained deeper creative insights, stronger cross-department collaboration, and more time for strategy over send buttons.

The Takeaway

Personalization isn’t about being everywhere—it’s about showing up meaningfully, in the moments that count.

When data, AI, and creativity work in sync, every campaign becomes a moment that moves the business forward and keeps customers coming back. Want more inspiration on how to achieve this? Check out the related resources below.