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How Zales Revolutionized Their Email Marketing and Boosted CVR with Movable Ink & Syte

Zales is a cornerstone brand in the jewelry industry, known for maintaining high-quality products and impeccable service for nearly 100 years.

To give their customers a best-in-class online experience, Zales marketers revamped and personalized their digital touch points, starting with their email marketing strategy.

Through partnering with Movable Ink and Syte, Zales began sending customers truly personalized jewelry recommendations with dynamic and relevant product grids.In this case study, explore how Zales marketers identified customer needs and boosted revenue with an AI-powered, automated strategy.

5.9x

Boost in CVR

3x

More customers engaged with recommendations module

19%

Rise in average order value