How Currys Used Their CRM as a Top Revenue Driver
Speaker: Saul Lopes, Head of CRM, Personalisation, & Loyalty
Discover how the Currys CRM team transformed its antiquated email program into a cutting-edge, data-rich revenue driver.
With the powerful Movable Ink and Phrasee partnership, Currys went from early mornings manually slogging through siloed data to personalised, automated content that resulted in:
167% lift in CRM revenue
7.5 MM growth in subscriber base
125% increase in productivity
Watch Saul Lopes’ session at Think Summit (Head of CRM, Personalisation, & Loyalty) to hear how Currys drove these incredible results, all while cost to serve shrank by 25%.
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