We are a team of three, sharing ownership of the codebase. Everyone contributes to each piece of the stack. Our next engineer will have experience with some of those pieces, and an eagerness to learn the others.

Our technology

We face some unique challenges in the email business. Because most emails are opened within minutes of the mailing, our traffic follows a very spikey pattern. We've developed tools for monitoring and visualizing this traffic, and an architecture that can expand to handle the load. We've used open source tools when available, and shared our own when appropriate.

Our tools include:

• Rails 3
• Node.js
• Backbone.js
• Postgres
• Redis
• Coffeescript
• C++/Qt
• Mongo
• Chef

Movable Ink lets our customers place personalized, targeted content in their emails. Empowering those customers to configure that content poses an interesting UX challenge. Ideally, our next team member will have strong opinions on the user experience, and creative solutions to the challenges we face.

Our process

We value the Agile approach to software development. We set our goals for the week each Monday morning. We use pair programming and TDD. We start our days together with a standup. We meet as a company for a Kaizen, a forum we use to reflect on how to become more effective. Our process is inspired by Scrum and Kanban. As the fourth member of our team, you'll help refine that process, as well as our culture.

Required Skill Set

• 3-7 years experience in client services, account management, or email marketing at a leading email service provider
• Experience developing email marketing plans with quantifiable impact
• Familiarity with key email metrics and strategies that can increase engagement
• Ability to build trust with and buy-in at a senior management level
• Out-of-the box thinker and able to work independently
• Software development background and startup experience a plus

What you would be working on

You will help our customers achieve significant value from the Movable Ink platform. Responsibilities include:

• Conceive, develop, and execute client-specific email marketing strategies
• Translate customer business objectives into effective use of the Movable Ink platform
• Ability to manage multiple, concurrent projects in a fast-moving environment
• Assist the sales team as a solutions consultant
• Ensure that our customers are delighted

Required Skill Set

• 3-8 years experience selling email services and/or SaaS software.
• Understanding of the email marketing industry. Familiar with how marketers conceive, execute, and measure email campaigns.
• Consistent track record of exceeding quota while maintaining customer loyalty.
• Excellent communication, problem solving, and time management skills.
• Energetic and out-of-the box thinker. Can sell the value of our platform to marketers in a range of verticals (daily deal, private sale, lead gen, etc.)
• Startup or email marketing experience a plus.

What you would be working on

You will drive revenue in your territory. Responsibilities include:

• Over-achieve monthly quota targets.
• Help customers understand and come up with real-time email use cases that drive value to their businesses.
• Drive and close leads generated by marketing.
• Work with channel partners to jointly find and close opportunities.
• Manage individual pipeline reports.
• Maintain and update deals in a CRM system.