Technical Account Manager - NYC

← Careers in Client Experience at Movable Ink

The Account Manager is primarily responsible for owning and maintaining positive client relationships. The Account Manager will focus on program growth and strategic thought leadership in addition to overseeing day-to-day processes, relationships and issue management for our clients.

Responsibilities of the Account Manager:

  • Act as Consultant to our clients to ensure they achieve significant value from the Movable Ink platform
  • Conceive, develop, and execute client-specific email marketing strategies
  • Translate customer business objectives into effective use of the Movable Ink platform
  • Ability to manage multiple, concurrent projects in a fast-moving environment
  • Assist the sales team as a solutions consultant
  • Ensure that our customers are delighted with our services

Basic Qualifications Needed:

  • Bachelor's degree or equivalent experience
  • Demonstrable knowledge of JavaScript/JQuery, HTML, and CSS
  • 2+ years' experience in client services, account management, or marketing
  • 1+ years' experience building relationships at a senior management level
  • Proven experience developing email marketing plans with quantifiable impact
  • Proven knowledge of key email metrics and strategies that can increase engagement

Preferred Qualifications:

  • Strong written and verbal communication skills 
  • Out-of-the box thinker and able to work independently
  • Software development background and startup experience a plus
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Movable Ink provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Movable Ink complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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