Analytics Manager - NYC

← Careers in Client Experience at Movable Ink

The Analytics Manager will be responsible for distilling data into insights in support of the Client Experience and Marketing teams. You will be analyzing the growing dataset that emerges from the thousands of email campaigns that our clients perform monthly, providing in-depth adhoc reports for individual clients as well as aggregate analyses to uncover industry-wide insights. In addition, you will partner with the Marketing and Strategy teams to analyze and interpret business data, deliver quantitative and qualitative analysis, and uncover areas of opportunity.

Responsibilities of the Analytics Manager:

  • Provide analyses and data presentations for client Quarterly Business Reviews
  • Prepare reports for custom campaigns developed for clients
  • Support the marketing team with quarterly consumer reports performed over the entire dataset
  • Answer client questions by performing ad hoc campaigns reports
  • Proactively recommend new types of campaign analyses based on the increasing number of data points that Movable Ink collects
  • Help measure and compare the success of client email marketing metrics across campaigns
  • Analyze client usage of the platform and uncover under-utilized features
  • Develop and maintain SQL-based reporting system
  • Work closely with the Product team to help automate the most common reports
  • Analyze all the Client Experience data (hours, tickets, meetings, churn, upsells, etc.) and provide recommendations

Basic Qualifications Needed:

  • Bachelor's degree or equivalent experience
  • 3+ years experience analyzing and making recommendations based on data analytics
  • Proficiency in SQL and Excel
  • Strong analytic, quantitative, and problem-solving skills
  • Experience in the analysis of large datasets to find useful relationships (data mining)
  • Excellent communication and data presentation skills
  • Fluent written and spoken English
  • Startup and email marketing experience a plus
  • Knowledge of Python a plus
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Movable Ink provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, Movable Ink complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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