Terms of Service

MOVABLE INK WEBSITE AND PRODUCTS TERMS AND CONDITIONS OF USE

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS OF USE MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS WEBSITE AND TO THE PRODUCTS. YOU AGREE TO CHECK FOR UPDATES TO THESE TERMS AND CONDITIONS OF USE. BY USING THIS WEBSITE OR THE PRODUCTS, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS OF USE. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS OF USE, THEN DO NOT USE THIS WEBSITE OR THE PRODUCTS.

Movable, Inc. ("Movable Ink") provides businesses and organizations with a variety of products and related tools and resources including:

  • Dynamic and real-time email content creation
  • Creative optimization
  • Analytics and reporting
  • Usage monitoring
  • Content delivery network
  • Content authoring tools
  • Integration with external web services and feeds
  • APIs and web services

In addition to the products described above, Movable Ink provides a variety of related offerings and services. The product offerings and any related offerings and services are referred to in these Terms and Conditions of Use as the "Products."

Movable Ink's Products may not be used for the sending of unsolicited email (sometimes called "spam") or for the hosting of illegal or prohibited content.

The following are the terms and conditions of use for access to this website and use of the Products ("Terms and Conditions"). By clicking the "I accept" button on the sign-up page, by logging into your Movable Ink account, by accessing this website or by accessing the Movable Ink services via any API interface, you accept these Terms and Conditions of Use.

1. Copyright and Trademark Information

This website, and the information which it contains, is the property of Movable Ink and its affiliates and licensors, and is protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions, and other intellectual property laws. Other Movable Ink product or service names or logos appearing on this website are either trademarks or registered trademarks of Movable Ink and/or its affiliates. The absence of a product or service name or logo from this list does not constitute a waiver of Movable Ink's trademark or other intellectual property rights concerning that name or logo.

2. Products Terms and Conditions

The Products are provided subject to these Terms and Conditions of Use, as they may be amended by Movable Ink, and any guidelines, rules, or operating policies that Movable Ink may establish and post from time to time (collectively, the "Agreement"), including without limitation Movable Ink's customer Privacy Policy, as linked from all email generated from Movable Ink or otherwise furnished to you (unless otherwise stated, all references to the Agreement shall include the Privacy Policy). By posting updated versions of the Agreement on the movableink.com website, or otherwise providing notice to you, Movable Ink may modify the terms of the Agreement and may discontinue or revise any or all other aspects of the Products in its sole discretion. Except as otherwise provided in the Agreement, all such changes shall become effective upon the posting of the revised Agreement on the Product or at Movable Ink's website. The Products are available only to persons who can form legally binding contracts under applicable law. Without limiting the foregoing, the Products are not available to individuals under the age of 18. If you do not qualify, you are not permitted to use the Products. If you are using the Products in your capacity as an employee, you must have the ability to bind your employer by your use of the Products. You must complete the registration form on the Movable Ink sign-up page in order to use the Products. You shall provide true, accurate, current, and complete information about yourself as requested in the registration form. You may from time to time provide Movable Ink's service personnel with remote access to your accounts and other systems for the purpose of troubleshooting issues that arise in your use of the Products. You hereby waive any claim for damages from any problems that may arise from such access, including without limitation any disruption or damage caused by Movable Ink or its personnel.

If you are accessing or using the Products through a third-party service or website (a "Third-Party Service"), you agree and acknowledge that Movable Ink is not responsible or liable for any actions of such third party or for any aspect or result of such Third-Party Service. You use such Third-Party Service at your own risk. You further agree and acknowledge that Movable Ink may terminate such Third-Party Service's ability to interact with the Products at any time, with or without notice, and in Movable Ink's sole discretion, with no liability to you or to the third party.

3. Representations and Acknowledgements

Subject in each case to the terms listed in the remainder of this Agreement, you hereby represent, acknowledge, and agree that:

  • You agree to pay usage fees for the Products as set forth on Movable Ink's website.
  • The Products may not be used for the sending of unsolicited email (sometimes called "spam").
  • The Products may only be used for lawful purposes.
  • The Products may not be used for hosting content, including images and documents, that infringes on the intellectual property rights of others, including copyright, trademark and patent infringement, or that includes any obscene or libelous material or other material that violates any applicable law or regulation.
  • You agree you will not access or otherwise use third-party mailing lists or otherwise prepare or distribute unsolicited email in connection with the Products.
  • You agree to import, access, or otherwise use only lists for which all listed parties have consented to receive correspondence from you ("Permission-Based Lists") in connection with your use of the Products. Mere agreement of a person or entity to participate in a survey or register for an event is not consent to receive correspondence from you unrelated to such survey or event. For respondents to your surveys or registrants to your events, consent to receive other correspondence from you is evidenced by the respondent or registrant opting into the "Join My Mailing List" link in the course of responding to your survey or registering for your event. You hereby covenant that you shall not use any other lists in connection with your use of the Products.
  • You acknowledge and agree that not all email messages sent through use of the Products will be received by their intended recipients.
  • You will comply with the restrictions on content of email messages and activities using the Products as set forth or referenced in this Agreement.
  • You acknowledge and agree that you are the sole or designated "sender" (as such term is defined in the CAN-SPAM Act of 2003 and any rules adopted under such act) of any email message sent by you using the Products.
  • You agree that the "from" line of any email message sent by you using the Products will accurately and in a non-deceptive manner identify your organization, your product, or your service.
  • You agree that the "subject" line of any email message sent by you using the Products will not contain any deceptive or misleading content regarding the overall subject matter of the email message.
  • You agree to include, in any email message sent by you using the Products, your valid physical address, which may be a valid post office box meeting the registration requirements established by the United States Postal Service.
  • In your use of the Products, you agree to represent you or your organization accurately and will not impersonate any other person, whether actual or fictitious.
  • You agree to not interfere with or disrupt this website or any related Movable Ink websites or servers or networks connected to this website or any related Movable Ink websites.
  • If you are accessing or using the Products through a Third-Party Service, you will abide by this Agreement regardless of anything to the contrary in your agreement with such third party. You shall not use such Third-Party Service to avoid the restrictions set forth in this Agreement.

4. Fees and Payment, Fee Schedule

4.1 Fees for the Products. For the Products you will be subject to monthly subscription fees in accordance with the Fee Schedule and related information set forth on movableink.com or otherwise as agreed upon in writing between the parties in an additional agreement or amendment (the "Fee Schedule").

4.2 Fees for Related Offerings and Professional Services. If selected by you, you will also be billed for related offerings and service in accordance with the Fee Schedule. In addition, you may also purchase professional services to assist you with your account. Any professional services purchased by you are subject to this Agreement.

4.3 Fee Schedule, Discounts. You are responsible for reviewing the Fee Schedule from time to time and remaining aware of the fees charged by Movable Ink and any applicable discounts. The Fee Schedule, including prices and any discounts, is subject to change at any time in Movable Ink's sole discretion. Movable Ink will use good faith efforts to notify you prior to the effectiveness of any significant change to the Fee Schedule. If you receive special discounts through a marketing partner, those discounts may not be available if you cease to continue to be a customer of the marketing partner, in which case Movable Ink's standard rates will apply. Movable Ink may rely on information provided by the applicable marketing partner, if any, with respect to the status of your account.

4.4 Payment, State and Local Sales Tax. Payment for Products will be made by a valid credit card accepted by Movable Ink. If the monthly payment option is selected or if you have previously provided your credit card for payment, you hereby authorize Movable Ink to charge your credit card for such amounts on a regular monthly basis until such time as your account is terminated. If Movable Ink is for any reason unable to effect automatic payment via your credit card, Movable Ink will attempt to notify you via email and your Movable Ink account will be disabled until payment is received. Amounts paid for the Products, including prepayments, are not refundable. Movable Ink is required to collect and remit sales tax from its customers located in state and local jurisdictions where software delivered as a service is taxable and where Movable Ink maintains a physical presence. Movable Ink determines your local taxing jurisdiction based on the billing address that you list in the "My Account" section of your account.

4.5. Premium Customers.If you have entered into a separate agreement with Movable Ink governing your use of the Products and any terms in that separate agreement (including any statement of work associated with that separate agreement) conflict with the terms of Sections 4.1 – 4.4 of these Terms and Conditions, the terms in that separate agreement control.

5. Email, Permission Practices, Image Hosting and Prohibited Content

5.1 Subscriber Opt Out. Every email message sent in connection with the Products must contain an "unsubscribe" link that allows subscribers to remove themselves from your mailing list and a link to the then current Privacy Policy. Each such link must remain operational for a period of thirty (30) days after the date on which you send the message, and must be in form and substance satisfactory to Movable Ink. You acknowledge and agree that you will not remove, disable, or attempt to remove or disable either link. You shall monitor and process unsubscribe requests received by you directly within ten (10) days of submission, and update the email addresses to which messages are sent through your Movable Ink account. Under the CAN-SPAM Act of 2003, you acknowledge that you are responsible for maintaining and honoring the list of unsubscribe requests following termination of your account and this Agreement.

5.2 Permission Practices. You agree to import, access, or otherwise use only Permission-Based Lists in connection with your use of the Products. You hereby covenant that you shall not use any other lists in connection with your use of the Products. Without limiting the foregoing, you agree that you shall not utilize the Product to send any commercial electronic mail message (as that term is defined in the CAN-SPAM Act of 2003) to any person who has opted out or otherwise objected to receiving such messages from you or another sender on whose behalf you may be acting. You cannot mail to distribution lists, newsgroups, publicly available press or media addresses or spam or unsolicited email addresses. You cannot copy a Movable Ink template or any other features or functionality from the Products and use them for any purpose other than sending email messages from the Products. This restriction also applies to customized templates prepared by Movable Ink's professional services group. Emails that you send using the Products may generate spam complaints from recipients. You are responsible for ensuring that your emails do not generate a number of spam complaints in excess of industry norms. Movable Ink, in its sole discretion, shall determine whether your level of spam complaints is within industry norms, and its determination shall be final, binding, and conclusive for all purposes under this Agreement. Movable Ink will terminate your use of its Products if Movable Ink determines that your level of spam complaints is higher than industry norms (as determined by Movable Ink).

5.3 Documents and Images. Documents and images hosted by Movable Ink on Movable Ink controlled servers may only be used in connection with the Products and for no other purpose whatsoever. To the extent you use images provided by Movable Ink, Movable Ink hereby grants to you a limited, non-exclusive, non-transferable right to use the images in an unaltered state solely in connection with your use of the Products.

5.4 Prohibited Content. Movable Ink prohibits the use of the Products or website by any person or entity that:

  • Provides, sells, or offers to sell any of the following products or content (or services related to the same): pornography or illicitly pornographic sexual products, including but not limited to magazines, video, and software; escort services; dating services; adult "swinger" promotions; illegal goods; illegal drugs; illegal drug contraband; pirated computer programs; instructions on how to assemble or otherwise make bombs, grenades, or other weapons.
  • Displays or markets material that exploits children, or otherwise exploits children under 18 years of age.
  • Provides, sells, or offers products, services or content frequently associated with unsolicited commercial email, a.k.a. spam, such as online and direct pharmaceutical sales, including but not limited to health and sexual well-being products, work at home businesses, credit or finance management, including but not limited to credit repair and debt relief offerings and stock and trading tips, and mortgage finance offers, DJ/nightclub, event/club promotions/party lists, and odds making and betting/gambling services, including but not limited to poker, casino games, horse and dog racing, and college and pro sporting events.
  • Provides material that is grossly offensive, including blatant expressions of bigotry, prejudice, racism, hatred, or excessive profanity or post any obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable content.
  • Posts or discloses any personally identifying information or private information about children without their consent (or their parents' consent in the case of a minor).
  • Sells or promotes any products or services that are unlawful in the location at which the content is posted or received.
  • Introduces viruses, worms, harmful code and/or Trojan horses on the Internet.
  • Promotes, solicits, or participates in pyramid schemes or multi-level channel and/or network marketing (MLM) businesses, including but not limited to personal work-at-home offers promoting "get rich quick," "build your wealth" and "financial independence" offerings.
  • Engages in any libelous, defamatory, scandalous, threatening, or harassing activity.
  • Posts any content that advocates, promotes, or otherwise encourages violence against any governments, organizations, groups, or individuals or which provides instruction, information or assistance in causing or carrying out such violence.
  • Markets to third-party voter registration lists.
  • Provides content, including images, of authors, artists, photographers, or others without the express written consent of the content owner.

5.6 Right to Disable Access or Remove Content. Movable Ink, at its own discretion, may immediately disable your access to the Products or remove all or a portion of your content, without refund, if Movable Ink believes in its sole discretion that you have violated any of the policies listed above or this Agreement.

6. Restrictions and Responsibilities

6.1 No Rights in Software. This is an Agreement for services and access to this website, and you are not granted a license to any software by this Agreement. You will not, directly or indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of, or found at or through the Products or any software, documentation, or data related to the Products ("Software"); remove any proprietary notices or labels from the Products or any Software, modify, translate, or create derivative works based on the Products or any Software; or copy, distribute, pledge, assign, or otherwise transfer or encumber rights to the Products or any Software.

Unless you are an authorized reseller of the Products, you may not display, copy, reproduce, or distribute the Software, any component thereof, any documentation provided in connection with the Products or the Software, or any content, including but not limited to newsletters, distributed to you by Movable Ink in connection with the Products. Violation of these restrictions may result in the termination of this Agreement.

6.2 Permitted Use of the Products. The Products shall be used for your internal business (which includes civic or charitable) purposes only, and you shall not use the Products or any Software for timesharing or service-bureau purposes or otherwise for the benefit of a third party. If you are using the Products in any jurisdiction which restricts the ability of a software provider to restrict your right to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of the Software or Products, then you hereby covenant that, prior to engaging in such activities, you will first request that Movable Ink perform such work at its standard professional services rates. Movable Ink can then decide either: (i) to perform the work in order to achieve such interoperability and charge its then standard rates for such work to you; (ii) to permit you to reverse engineer parts of the Software in order to obtain such source code, but only to the extent necessary to achieve such interoperability; or (iii) provide you with the information that you need regarding the Software for the purpose for which applicable law permits you to engage in such activities despite a contractual prohibition on such activities.

6.3 Compliance with Laws, Monitoring. You shall use the Products only in compliance with this Agreement, the federal CAN-SPAM Act of 2003 and regulations thereunder and all other applicable U.S., state, local, and international laws (including but not limited to policies and laws related to spamming, privacy, obscenity, or defamation, copyright and trademark infringement, and child protective email address registry laws). Although Movable Ink has no obligation to monitor the content provided by you or your use of the Products, Movable Ink may do so and may block any email messages, remove any such content, including surveys or event registrations, or prohibit any use of the Products that Movable Ink believes may be (or is alleged to be) in violation of the foregoing.

6.4 Your Information. In using the varied features of the Products, you may provide information about yourself or your employer (such as name, contact information, or other registration information) to Movable Ink. Movable Ink may use this information and any technical information about your use of the Products to tailor its presentations to you, facilitate your movement through the Product, or communicate separately with you. If you accessed the Products as a result of solicitation by a marketing partner of Movable Ink, Movable Ink may share your information with the marketing partner and the marketing partner may share related information with Movable Ink. Except as described above, Movable Ink will not provide your information, including your contact and account information, to third parties whom you have not authorized to receive such information, except (i) as required by law or court order, including without limitation, judicial process, and law enforcement, or in the good-faith belief that such action is necessary to comply with law or a court order; or (ii) if your Movable Ink account was terminated due to unsolicited commercial email being sent from your Movable Ink account. Movable Ink will never sell or rent your contact lists to anyone without your permission, and will never utilize your subscriber or contact list for internal marketing or promotional purposes or for any purpose other than providing the service.

6.5 Intellectual Property Matters. You agree that you will not upload or transmit any contact lists, communications, or content of any type to this website or in connection with the Products that infringe, misappropriate, or violate any rights of any party. By submitting ideas, concepts, inventions, or content to this website or using them in connection with the Products, you agree that such submission is non-confidential for all purposes. If you make any such submission, you agree that you will not send or transmit to Movable Ink or to any third party using the Products, any communication or content that infringes or violates any rights of any party. If you submit any business information, ideas, concepts, or inventions or content to Movable Ink by email, you agree such submission is non-confidential for all purposes. If you make any submission to this website or if you submit any business information, idea, concept, invention, or content to Movable Ink by email or use any business information, idea, concept, invention, or content in connection with the Products you automatically grant or warrant that the owner of such content or intellectual property has expressly granted Movable Ink a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license, with the right to sublicense, to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display such content in any manner. The foregoing license grant shall not apply to your contact lists and the content you deliver to or through the Products ("Customer Information") and you hereby separately grant to Movable Ink a revocable, non-exclusive, royalty-free, worldwide license, with the right to sublicense, to use, reproduce, publish, distribute, perform, and display the Customer Information only as required by Movable Ink to offer and operate the Products and related services, including available offerings from third parties.

7. Termination

You may terminate this Agreement at any time by contacting Movable Ink Customer Support in writing. There are no refunds for any fees paid. YOU ARE RESPONSIBLE FOR TERMINATING YOUR ACCOUNT AND THIS AGREEMENT AND MOVABLE INK IS NOT RESPONSIBLE FOR YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT AND THIS AGREEMENT AND ANY CREDIT CARD CHARGES AND FEES YOU INCUR AS A RESULT OF YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT AND THIS AGREEMENT.

Movable Ink may terminate this Agreement or the Products, disable your account, or put your account on inactive status, in each case at any time with or without cause, and with or without notice. Movable Ink shall have no liability to you or any third party because of such termination or action.

Movable Ink may delete any of your archived data within thirty (30) days after the date of termination.

All sections of this Agreement that by their nature should survive termination will survive termination, including, without limitation, ownership, warranty disclaimers and limitations of liability.

If your account is classified (at Movable Ink's sole discretion) as inactive for over 120 days, Movable Ink has the right to permanently delete your subscriber data. Movable Ink will use good faith efforts to contact you via email prior to taking any permanent removal actions.

8. Indemnification

You hereby agree to defend, indemnify, and hold harmless Movable Ink and its business partners, third-party suppliers and providers, licensors, officers, directors, employees, distributors, and agents against any damages, losses, liabilities, settlements, and expenses (including without limitation, costs and reasonable attorneys' fees) in connection with any claim or action that (i) arises from any alleged breach of this Agreement, (ii) arises from the content or effects of any messages you distribute or events you host using the Products, or (iii) otherwise arises from or relates to your use of the Products. In addition, you acknowledge and agree that Movable Ink has the right to seek damages when you use the Products for unlawful purposes, in an unlawful manner, and/or in a manner inconsistent with the terms of this Agreement, and that such damages may include, without limitation, direct, indirect, special, incidental, cover, reliance, and/or consequential damages. In addition, in the event that Movable Ink is required to respond to a third-party or law enforcement subpoena that is related to your use of the Products, Movable Ink may in its sole discretion require you to reimburse Movable Ink for its reasonable expenses associated with complying with such subpoena.

9. Warranty Disclaimer, Remedies

USE OF THE PRODUCTS AND ANY RELIANCE BY YOU UPON THE PRODUCTS, INCLUDING ANY ACTION TAKEN BY YOU BECAUSE OF SUCH USE OR RELIANCE, IS AT YOUR SOLE RISK. MOVABLE INK DOES NOT WARRANT THAT THE PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE PRODUCTS. THE PRODUCTS ARE PROVIDED "AS IS" AND MOVABLE INK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

Your sole and exclusive remedy for any failure or nonperformance of the Products shall be for Movable Ink to use commercially reasonable efforts to adjust or repair the Products.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE, SHALL MOVABLE INK OR ANY OF ITS UNDERLYING SERVICE PROVIDERS, BUSINESS PARTNERS, INFORMATION PROVIDERS, ACCOUNT PROVIDERS, LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES, DISTRIBUTORS, OR AGENTS (COLLECTIVELY REFERRED TO FOR PURPOSES OF THIS SECTION AS "MOVABLE INK") BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY MONEY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, COVER, RELIANCE OR CONSEQUENTIAL DAMAGES, EVEN IF MOVABLE INK SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. IN THE EVENT THAT, NOTWITHSTANDING THE FOREGOING, MOVABLE INK IS FOUND LIABLE TO YOU FOR DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), THE MAXIMUM AGGREGATE LIABILITY OF MOVABLE INK TO YOU ARISING IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCTS IN THE TWELVE (12) MONTHS PRIOR TO THE ACCRUAL OF THE APPLICABLE CLAIM, LESS ANY DAMAGES PREVIOUSLY PAID BY MOVABLE INK TO YOU IN THAT TWELVE (12) MONTH PERIOD. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

11. Restricted Persons, Export of Products, or Technical Data

You hereby warrant that you are not a Restricted Person. For purposes of this Agreement, you are a Restricted Person if you or any officer, director, or controlling shareholder of the entity on behalf of which you are using the Products is (1) a national of or an entity existing under the laws of Cuba, Iran, Sudan, Syria, or any other country with which U.S. persons are prohibited from engaging in transactions, as may be determined from time to time by the U.S. Treasury Department; (2) designated as a Specially Designated National or institution of primary money laundering concern by the U.S. Treasury Department; (3) listed on the Denied Persons List or Entity List by the U.S. Commerce Department; (4) engaged in nuclear, missile, chemical, or biological weapons activities to which U.S. persons may not contribute without a U.S. Government license; or (5) owned, controlled, or acting on behalf of a Restricted Person. If you become a Restricted Person during the term of this Agreement, you shall notify Movable Ink within twenty-four (24) hours, and Movable Ink shall have the right to terminate any further obligations to you, effective immediately and with no further liability to you, but without prejudice to your outstanding obligations to Movable Ink.

You agree that you shall not utilize the Products to conduct or facilitate any transaction with any Restricted Person, except as may be expressly authorized in advance in writing by the U.S. Government. You may not remove or export from the United States or allow the export or re-export of the Products, or any direct product thereof, including technical data, in violation of any restrictions, laws, or regulations of the United States or any other applicable country.

12. Third-Party Websites and Services

This website may contain links to non-Movable Ink websites and access to certain third-party services, which may include, without limitation, social bookmarking services. These links and services are provided to you as a convenience, and Movable Ink is not responsible for the content of any linked website or use of any third-party service. Any non-Movable Ink website or service accessed from this website is independent from Movable Ink, and Movable Ink has no control over, and assumes no responsibility for, the content, privacy policy, terms of use, and practices of such website or service. Any such website or service has terms of use and a privacy policy that is different than this Agreement and Movable Ink's Privacy Policy. In addition, a link to any non-Movable Ink website or access to a third-party service does not imply that Movable Ink endorses or accepts any responsibility for the content or use of such website or service. By using any such website or service, you expressly relieve Movable Ink from any liability arising from your use of such third-party website and service and any related content.

13. Monitoring Communications

You understand, agree, and acknowledge that Movable Ink may in its discretion, but is not obligated to, monitor or record any of your telephone conversations with Movable Ink for quality-control purposes, for purposes of training its employees, and for its own protection. You acknowledge and understand that not all telephone lines or calls are recorded by Movable Ink, and Movable Ink does not guarantee that recordings of any particular telephone calls will be retained or capable of being retrieved.

14. No Implied Endorsements

In no event shall any reference to any third party or third-party product or service be construed as an approval or endorsement by Movable Ink of that third party or of any product or service provided by a third party.

15. Notice and Take Down Procedures, Copyright Agent

If you believe any materials accessible on or from this website or the Products infringe your copyright or other intellectual property, you may request removal of those materials (or access thereto) from this website or the Products by contacting Movable Ink's copyright agent (identified below) and providing the following information:

  • Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible, include a copy or the location (e.g., URL) of an authorized version of the work.
  • Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
  • Your name, address, telephone number, and (if available) email address.
  • A statement that you have a good-faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information that you have supplied is accurate, and indicating that "under penalty of perjury," you are the copyright owner or are authorized to act on the copyright owner's behalf.
  • A signature or the electronic equivalent from the copyright holder or authorized representative.

Movable Ink's agent for copyright issues relating to this website and the Products is as follows:

DMCA Agent
c/o Movable, Inc.
636 Avenue of the Americas 5th Floor
New York, NY 10011
support@movableink.com

In an effort to protect the rights of copyright owners, Movable Ink maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of this website who are repeat infringers.

16. Username and Password

You are responsible for maintaining the security of your account, passwords, and files. Movable Ink will accept the instructions of any individual who claims to be authorized to direct changes to your account so long as such person presents your username and password or provides other appropriate account identifying information as determined by Movable Ink in its discretion, by email or by phone, or through a Third-Party Service, if any, through which you access the Products. Movable Ink has no knowledge of your organizational structure, if you are registering for the Products as an entity, or your personal relationships, if you are a person. Movable Ink shall not be responsible for the actions of any individuals who misuse or misappropriate your contact lists or other assets using your username and password or other appropriate account-identifying information.

17. Confidentiality

All intellectual property and proprietary information incorporated into the Products, all documentation provided to you by Movable Ink, and all other information or know-how that relates to Movable Ink's operations, future business plans, or other proprietary information shall be considered confidential information of Movable Ink ("Confidential Information"). You may use Confidential Information received from Movable Ink solely in connection with your use of the Products provided by Movable Ink during the term of the Agreement. You will use the same means you use to protect your own Confidential Information, but in any event not less than reasonable means, to prevent the disclosure and to protect the confidential and proprietary nature of the Confidential Information you receive or learn from Movable Ink. Notwithstanding anything to the contrary contained in these Terms of Use, you may provide access to and permit the use of the Confidential Information to third parties providing services to you who have a business need to access such Confidential Information in connection with enabling you to use the Products so long as you secure execution by such third parties of a confidentiality agreement containing restrictions on disclosure of such Confidential Information at least as restrictive as those provided for in these Terms of Use.

17. Miscellaneous

17.1 If any provision of the Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.

17.2 Movable Ink and you agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No delay or omission by either party in exercising any right or remedy under this Agreement or existing at law or equity shall be considered a waiver of such right or remedy.

17.3 No agency, partnership, joint venture, or employment is created as a result of the Agreement, and you do not have any authority of any kind to bind Movable Ink in any respect whatsoever.

17.4 In any action or proceeding to enforce rights under the Agreement, the prevailing party will be entitled to recover its costs and attorneys' fees.

17.5 The Agreement shall be governed by the laws of the state of New York, USA without regard to its choice or law or conflict of laws provisions. All legal actions in connection with the Agreement shall be brought in the state or federal courts located in New York, New York.

18. Logo and Name Usage

Logo and Name Usage. Movable may use Customer name and logo within sales and marketing material and on the Movable Website located at: http://movableink.com. Customer agrees to share pre- and post- send metrics of subscriber engagement and conversion percentages in order to measure the impact of the technology. Customer also agrees to provide a case study and testimonials if the technology delivers a net positive impact on key performance metrics.

Additional Information

If you have any questions about the rights and restrictions above, please contact Movable Ink by email at contact@movableink.com.

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